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CitizenConnect
Simple. Secure. Efficient.

Report it. Track it. See it fixed.

CitizenConnect sends your community's problems straight to the government agency responsible, and keeps you updated until they're resolved.

Free on iPhone and Android. Sign in with Connect2GY.

Scan to download
Opens the App Store or Google Play for your phone
How it works

Three steps, then we keep you posted.

Every report gets a reference number and a named agency. Nothing disappears into a form.

Report

Pick the issue type, region and village. Describe what happened, drop a pin on the map and attach photos.

Track

Follow the report from submitted to resolved on a full status timeline, and talk to the agency in comments.

Rate

Once it's resolved, rate how it was handled. Your feedback holds agencies to account.

Features

Everything you need to see a problem through.

Photo evidence

Attach photos to an issue so the agency can see the problem for themselves.

Pin on the map

GPS or a manually placed pin gives the exact location of the issue.

Straight to the right agency

Reports are routed to the ministry or authority responsible: Public Works, GPL, GWI or your local NDC.

Two-way comments

Talk to the agency on the issue itself, with photo attachments.

Rate the resolution

A star rating once the issue is resolved, so agencies can be held to account.

My Reports dashboard

All your reports in one place, filtered by All, Open or Resolved, and sorted by agency, type or date.

Notifications

Push updates when something changes on your report.

Download

Free on iPhone and Android.

Sign in with Connect2GY, the government's national digital identity. Accounts are verified by both email and phone.